Everything Else a.k.a. FAQ's

Shipping: UK & Eire.

Delivery & Dispatch: Due to the Government guidelines regarding Covid-19 we are working with a variety of delivery companies to ensure you receive your order in reasonable time. Please accept there may be delays to delivery services.

We roast every week & endeavour to fulfil orders ready for post & delivery within 24 hours. Your order may arrive in multiple deliveries.  Currently posted parcels are taking between 2-5 working days to arrive at your door.

Delivery/P&P £3.29 on each order.

FREE Click & Collect is currently available to those who can collect from postcodes:

TW1 3 (Mon - Sun 9am - 7pm)

IP6 8 (Mon - Fri 10am - 4pm)

Our Coffee: All our coffees are best enjoyed within 6 weeks from opening. We also recommend storing the beans or ground in their airtight sealable bags.

Our Coffee Suppliers: Full traceability on all our coffee. Our suppliers are BRC certified, the global standard for food safety.

Rain-Forest Alliance: Frogs are an indicator species, meaning that they are a symbol of environmental health, & they are found on every continent except Antarctica. Our green frog certification seal indicates that a farm, forest, or tourism enterprise has been audited to meet standards that require environmental, social, & economic sustainability.

Free Samples: Limit 2 per customer.

Subscriptions: Not eligible with discount codes. Delivered within the first week each month.

Dosage: A recommended single shot of coffee is 7-8g. Many opt for a double per drink. We also predict you will spill some & share some whilst brushing up on your home barista skills. That's why even our smallest pack size at 250g is 25% more generous than other brands. Simply put, we’re looking after you, ensuring you have more than enough to make the following minimums with each bag you order: 250g = 25 cups, 500g = 50 cups, 1kg = 100 cups.

Sale & Offers: All whilst stocks last. Select lines & products only.
Free message mug with every £20 spend offer ends 31st October 2020. Whilst stocks last.

Discount Codes: Cannot be used on Subscriptions nor Gift Cards. One use per code, per customer.

Social: Follow us on Instagram, Facebookfor  brew tips & ideas to brush up on your home barista skills.