Contact: You can contact us 24/7 at the following email: firstname.lastname@example.org. We will always try to reply to you within 1 working day.
Shipping: UK & Eire only.
Delivery & Dispatch: Due to the Government guidelines regarding Covid-19 we are working with a variety of delivery companies to ensure you receive your order in reasonable time. Please accept there may be delays to delivery services.
We roast every week & endeavour to fulfil orders ready for post & delivery within 24 hours. Your order may arrive in multiple deliveries. Currently posted parcels are taking between 2-5 working days to arrive at your door.
Delivery/P&P £3.49 on each order or free for purchases over £45.00. No discount unless otherwise stated.
FREE Click & Collect is currently available to those who can collect from postcodes. We will notify you via email when your Click & Collect order is ready. Please allow up to 48 hours.
Twickenham TW1 3 (Mon - Sun 9am - 7pm)
Needham Market IP6 8 (Mon - Fri 10am - 4pm)
Our Coffee: All our coffees are best enjoyed within 6 weeks from opening. We also recommend storing the beans or ground in their airtight, resealable bags.
Our Coffee Suppliers: Full traceability on all our coffee. Our suppliers are BRC certified, the global standard for food safety.
Rain-Forest Alliance: Frogs are an indicator species, meaning that they are a symbol of environmental health, & they are found on every continent except Antarctica. Our green frog certification seal indicates that a farm, forest, or tourism enterprise has been audited to meet standards that require environmental, social, & economic sustainability.
Free Samples: Limit 2 per customer.
Subscriptions: Not eligible with discount codes. Delivered within the first week each month.
Dosage: A recommended single shot of coffee is 7-8g. Many opt for a double per drink. We also predict you will spill some & share some whilst brushing up on your home barista skills. That's why even our smallest pack size at 250g is 25% more generous than other brands. Simply put, we’re looking after you, ensuring you have more than enough to make the following minimums with each bag you order: 250g = 25 cups, 500g = 50 cups, 1kg = 100 cups.
Sale & Offers: All whilst stocks last. Select lines & products only.
Free Mug Offer: One free message mug with every order of Phippsters coffee between 1st-7th February 2021. Whilst stocks last. Maximum two per customer.
Discount Codes: Cannot be used on P&P, Subscriptions or Gift Cards. Usage terms & conditions apply to each code. Only one code can be used at a time.