FAQ's

Dispatch: You should receive your order within 5 business days on average. Your order may arrive in multiple deliveries.

Shipping: FREE on orders of 2 bags of coffee or more (normally £1.99).
You can get Next Business Day delivery for £8.99 - you need to order by 3pm to ensure we have time to dispatch.

Our Coffee Suppliers: Full traceability on all our coffee. Our suppliers are BRC certified, the global standard for food safety.

Rain-Forest Alliance: Frogs are an indicator species, meaning that they are a symbol of environmental health, and they are found on every continent except Antarctica. Our green frog certification seal indicates that a farm, forest, or tourism enterprise has been audited to meet standards that require environmental, social, and economic sustainability.

Tips & Tutorials: We’re working on these and bringing you great, easy to follow content on here and our social platforms. Follow us on Instagram, Facebook, to ensure you’re the first in the queue for coffee tips and brew tutorials